SAFETY PROTOCOLS & FAQ

CLIENT MANAGEMENT & YOUR BOOKING PROCEDURE

Both employees and spa guests will still be required to wear masks for all services, with Facials being the only exception. Please do not come to the spa with any cold or flu like symptoms or if you have been in contact with anyone with Covid, we will continue to follow the guidelines and continue the COVID safety protocols that have been in place since May 2020.

What is your Cancellation Policy?

As service providers, if we do not provide the service, we cannot make an income. Therefore, we greatly appreciate when clients give us a FULL 24 hour notice if the need to cancel. Clients are responsible for 100% of the service total when rescheduling, canceling within 24 hours and no-shows.
What services does Lajori's Beauty Bar & Spa offer?

We specialize in corrective skincare treatments such as Aerolase Laser Therapy, Skin Pen (Microneedling), BioRePeel, VI Peel, Hydrodermabrasion, Microdermabrasion, and Dermaplaning. We also provide luxury facials, body contouring, lash extensions, and red light therapy.
Are Deposits required?

Deposits are required and are non-refundable but are transferable with 24-hour notice.
Late Arrivals

We reserve the right to reschedule anyone running more than 15 minutes late to their appointment. Unfortunately, additional time cannot be given to clients that arrive late to their appointment. Clients running more than 15 minutes late will be considered No-Show Documented emergencies are always taken into consideration. However, lack of babysitter, getting called into work, or car trouble are not considered emergencies that are exempted from our cancellation policy.
Children in the Spa

Due to the nature of our small intimate suite and our insurance policy, children and guest are not allowed in the treatment room. Those that arrive with children or guest will be required to reschedule for a different day.
What is your return/refund policy?

All service, packages, and product sales are final. We do not accept exchanges or offer refunds on products purchased. We do not offer refunds on services provided.
How do I prepare for my appointment?

Appointment preparation greatly depends on the treatment. For exfoliating treatments like dermaplaning, chemical peels or microdermabrasion, you will need to stop use of exfoliating products at home at least 3 days prior to your appointment (retinol, AHAs and BHAs, scrubs, etc.) Avoid sun exposure for all appointments and drink plenty of water. During booking, we will make sure to relay any important information to you, so you are well prepared.
Enhanced Cleaning?

Additional time will be taken in between each client to ensure thorough disinfection procedures are followed. We have provided a checklist in each room for the therapist to follow. We use hospital grade, Virucidal cleaning agents on every surface. We change our linen between each client and all linen laundered and sanitized in hot water. The bed and pillow are wiped down after each client. We have replaced our pillowcases with antimicrobial vinyl so they can be disinfected after use. We will wipe down with Virucidal cleaners, every bottle or surface touched such as counters, containers, light switches, doorknobs, beds and stools.
Do you offer payment plans for treatments?

Yes! We offer flexible payment options through Cherry and Care Credit to make our services more accessible.
Do you take walk-ins?

Currently, we only accept clients by appointment to ensure personalized care and attention during each visit.